There is barrier-free access to certain areas of the Heidelberg Palace complex, including the new visitor centre and toilets. Access to the gardens and the courtyard is limited, due to cobbled paving. The interior of Heidelberg Palace is not suitable for guests with restricted mobility. The use of wheeled walkers can be difficult and is not recommended.
All walking sticks used must have rubber feet.
We request that visitors with reduced mobility contact us in advance so that we can adapt tours to their needs.
If you have any further questions, please do not hesitate to contact us. Contact